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voco St. James Hotel, an IHG® Hotel
Rooms
Adults
Children
- Best Available **
- AAA/CAA Rate *
- Government/Military Business Rate *
- Member Senior Advance Purchase Discount *
- Member Senior Discount *
- Reward Nights *
- Corporate Special Rate *Corporate ID
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Southern Charm in the Heart of New Orleans
4.3/5
Discover the enchanting ambiance of the voco St. James Hotel, exuding old-world charm, Southern hospitality, and French Colonial architecture.
Located on Magazine Street near the French Quarter, our historic hotel grants easy access to renowned attractions like The National WWII Museum, Bourbon Street, and Caesars Superdome. Start your day with a famous beignet from Cafe du Monde. Stroll the Garden District and admire magnolia-lined streets and Southern mansions. Savor Cajun-style dishes and the captivating sounds of jazz.
Our guestrooms feature plush bedding, free Wi-Fi, and balconies with picturesque views. Relax in our inviting courtyard and enjoy our cozy dipping pool.
From a locally inspired arrival amenity to onsite dining and pet friendly accommodations, we are dedicated to making your stay in New Orleans unforgettable.
A Celebration of Culture and Community!
Explore the vibrant festivals and events that make the French Quarter a must-visit destination. Each celebration brings a unique flavor to the city and creating unforgettable experiences. Join us for the festivities!
Special Offers
Jazz & Heritage Fest
Celebrate the spirit of New Orleans at the Jazz & Heritage Fest from April 24 to May 4, 2025, just a short distance from voco St. James Hotel! Enjoy easy access to world-class music and culture while staying in our stylish accommodations. Experience the rich heritage of the city and unwind in comfort after a day of unforgettable performances!
3K IHG One Rewards Bonus Points per night with Breakfast
Book your stay with us and earn 3,000 bonus points per night and indulge in a delicious breakfast for 2 in Café Flamant featuring local flavors and fresh ingredients.
Hotel packages available
Prices shown reflect an average per night stay from
Mar 27 - 28, 2025
Pet Getaway
Pet Getaway
We know your furry friend is part of the family which means they are welcome to stay with us. Book our package to receive a discount on our Pet Fee.
From
164 USD per nightPrice excludes taxes and fees
Daily Parking Package
Daily Parking Package
Package includes room accommodations and parking for one vehicle each night booked at this rate. Unused package components are nonrefundable.
From
189 USD per nightPrice excludes taxes and fees
IHG One Rewards
IHG One Rewards members benefit from a variety of perks! Including points redeemable for free travel, special room rates, food and beverage rewards, room upgrades, and more! Start earning today and get rewarded for your loyalty.
Sustainable Stays
At voco® hotels, we’re as committed to the planet as we are to our guests. Enjoy a premium stay with peace of mind, knowing we’re actively supporting a sustainable future. From eco-friendly showerheads and bulk amenities to refillable glass water bottles and recycled-material mattresses, our hotel ensures your comfort with a conscience.
Stay up-to-date with everything happening at St. James Hotel!
All you need and more
Wifi
Pool
Dining
Parking
Pets
Wifi
Pool
Dining
Parking
Pets
Hotel Highlights
- Café Flamant
- Central Location
- A Tail-wagging Good Time
- Balconies and Inspiring Views
- Our Charming Courtyard
Our Rooms
THE VOCOâ„¢ EXPERIENCE
Sleep, eat & everything in between
A hotel stay should be a break from the demands of the day to day. So, we add charming touches that make a world of difference, to create moments you’ll remember long after check out.
voco St. James Hotel
Frequently Asked Questions
Below you'll find answers to common inquiries about our accommodations, amenities, dining, and more. Whether you’re a first-time guest or a returning visitor, we’re here to ensure your stay is seamless and enjoyable. Explore the information you need to make the most of your experience with us!
Guest Reviews
Compare notes
We like knowing our guests have had a great stay with us – or finding out how we can make their voco experience even better. Read our verified guest reviews below.
Guest Reviews
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.
Ratings summary
Overall experience
4.3
/
5
Rating breakdown 430 reviews
5 Stars
274
4 Stars
78
3 Stars
42
2 Stars
18
1 Star
18
based on 430 reviews
356 out of 42684%Recommend this property.
Staff and service
4.5
/
5
Room and comfort
4.3
/
5
Value
4.1
/
5
Room cleanliness
4.5
/
5
Sleep quality
4.4
/
5
Eating and drinking
4.0
/
5
Memorable experience
4.3
/
5
Genuine warm welcome
4.5
/
5
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Product ReviewsWrite a review
Great staff
Overall Experience
5.0
/
5
PostedMarch 16, 2025
Share:
Age:35-49
Traveler type:Leisure
Reason for visit:Family getaway
Staff and service
5.0
/
5
Room and comfort
5.0
/
5
Value
5.0
/
5
Room cleanliness
5.0
/
5
Sleep quality
5.0
/
5
Eating and drinking
5.0
/
5
Memorable experience
5.0
/
5
Genuine warm welcome
5.0
/
5
Yes, I recommend this property.
Great staff. Great breakfast menu and tast. Great location .
Reason for visit:Family getaway
ProsSleep Quality, Room Cleanliness, Location, Amenities, recognition for ihg rewards club members
Response from vocoBy Hotel Staff, Management, March 16, 2025
Johnny E, it’s wonderful to hear you had a great time at voco St. James Hotel. The team is thrilled you appreciated the breakfast and found the location convenient. We're looking forward to welcoming you back.
Thank you! You have successfully submitted a comment for this review.
St. James off Magazine Street
Overall Experience
5.0
/
5
PostedMarch 16, 2025
Share:
Age:35-49
Traveler type:Leisure
Reason for visit:Concert/Leisure
Next destination:Colorado
Staff and service
5.0
/
5
Room and comfort
5.0
/
5
Value
5.0
/
5
Room cleanliness
5.0
/
5
Sleep quality
5.0
/
5
Eating and drinking
5.0
/
5
Memorable experience
5.0
/
5
Genuine warm welcome
5.0
/
5
Yes, I recommend this property.
We came into town for the Cody Jinks concert. We normally stay down in the French Quarter, but we always make our way to Magazine Street to walk and shop and eat. I saw how beautiful and the high reviews of the Historic St. James hotel was, and got us a reservation. The room was beautiful, cozy, and well laid out. The cream of the crop was the huge four post bed with an oversized mattress and we slept so good! Breakfast the next morning was absolutely delicious, and we relaxed in the courtyard for a few before heading out to experience Magazine Street. I will never stay at another hotel in New Orleans again other than this one.
Reason for visit:Concert/Leisure
Next destination:Colorado
ProsSleep Quality, Room Cleanliness, Location, Amenities, Connects you to the destination, recognition for ihg rewards club members
Response from vocoBy Hotel Staff, Management, March 16, 2025
dja4370, it’s wonderful to hear you had such an exceptional experience at voco St. James Hotel, an IHG Hotel. The team is delighted that you enjoyed the charm of the room and the comfort of the grand bed. It is also fantastic to know that you found the breakfast delightful and the courtyard relaxing. We’re thrilled to be your choice for future visits to New Orleans and eagerly await your return.
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If the quality of the room was as exceptional as the quality of hospitality, this would be a five star establishment.
Overall Experience
3.0
/
5
PostedMarch 15, 2025
Share:
Age:35-49
Traveler type:Business
Reason for visit:Business trip
Next destination:Savannah, GA
Staff and service
5.0
/
5
Room and comfort
3.0
/
5
Value
3.0
/
5
Room cleanliness
3.0
/
5
Sleep quality
3.0
/
5
Eating and drinking
5.0
/
5
Memorable experience
3.0
/
5
Genuine warm welcome
3.0
/
5
Yes, I recommend this property.
If the quality of the room was as exceptional as the quality of hospitality, this would be a five star establishment. The rooms are in dire need of attention to detail. The linens were hard and the outside noise bordered being too loud and the outside lighting bordered being too bright.
Reason for visit:Business trip
Next destination:Savannah, GA
ProsLocation, Connects you to the destination, hospitality
ConsRoom Cleanliness, Amenities, no perks for being a reward member upon arrival.
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Comments (1)Post a comment
onMarch 23, 2025
Hello Jenn J,
Thank you for staying at our voco Saint James Hotel. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.
We strive to be the best voco and our goal is to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately and I'm confident they will take steps for improvement so it won't happen again.
We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,
Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
Thank you for staying at our voco Saint James Hotel. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.
We strive to be the best voco and our goal is to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately and I'm confident they will take steps for improvement so it won't happen again.
We hope you choose IHG Hotels & Resorts for your future travels.
Sincerely,
Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
Awesome stay
Overall Experience
5.0
/
5
PostedMarch 11, 2025
Share:
Age:35-49
Traveler type:Leisure
Reason for visit:Birthday
Staff and service
5.0
/
5
Room and comfort
5.0
/
5
Value
5.0
/
5
Room cleanliness
5.0
/
5
Sleep quality
5.0
/
5
Eating and drinking
5.0
/
5
Memorable experience
5.0
/
5
Genuine warm welcome
5.0
/
5
Yes, I recommend this property.
Great location, pretty hotel, comfortable beds, nice clean rooms, AMAZING staff and service. I will absolutely be staying here again when I visit the beautiful city.
Reason for visit:Birthday
ProsSleep Quality, Room Cleanliness, Location, Amenities, Connects you to the destination, recognition for ihg rewards club members
Response from vocoBy Hotel Staff, Management, March 11, 2025
Emerald, it’s wonderful to hear you had an amazing time at voco St. James Hotel, an IHG Hotel. The team members are thrilled to know you appreciated the warm welcome and excellent service. We’re looking forward to welcoming you back on your next visit to the beautiful city.
Thank you! You have successfully submitted a comment for this review.
Pros: Location Cons: lack of updates, cleanliness, rodent.
Overall Experience
2.0
/
5
PostedMarch 10, 2025
Share:
Age:35-49
Traveler type:Leisure
Staff and service
3.0
/
5
Room and comfort
2.0
/
5
Value
2.0
/
5
Room cleanliness
1.0
/
5
Sleep quality
3.0
/
5
Eating and drinking
4.0
/
5
Memorable experience
2.0
/
5
Genuine warm welcome
4.0
/
5
No, I do not recommend this property.
The positives of this stay- Location was very walkable and also close to public transportation. Most staff were courteous (special recognition to Kentrell and Thomas). The lobby was also very nicely decorated.
The negatives- Care has not been taken to ensure other parts of the hotel are maintained. On the way to my room I walked by a door that looked like someone had tried to kick it down- old, battered and hanging off the hinges. Upon entering the room (311) I noticed a drawer on the tv stand was open. Tried closing it and it would not stay shut. The cabinetry under the minifridge was rotted and splintering with a huge hole. I did a walk through and found blue spots on the toilet and a long hair as well . The floor of the shower was also in need of a good scrub. This did not instill confidence in housekeeping, so after I communicated with front desk i refused their offer of sending housekeeping back up and i proceeded to clean the space as best I could. Upon reading reviews I noticed a picture in a review from two years ago that must have been from someone staying in the same room because the rotted cabinetry under the minifriedge was also in their picture which tells me that nothing has been done to address the issue. The final blow was on my last night when I saw a mouse in the room. When I attempted to grab my phone and take a picture it scurried behind the tv. I brought this to the attention of front desk when I left. I was suppose to have another guest with me on this trip, who at the last minute decided to stay somewhere else. I would have been embarrassed had they experienced this on their birthday celebration. I would not recommend this hotel due to these issues, and will not be staying here in the future. I have pictures of everything i mentioned with the exception of the mouse.
ProsLocation
ConsRoom Cleanliness, rodent in room
Response from vocoBy Hotel Staff, Management, March 12, 2025
JhayP, thank you for sharing your detailed feedback. It is heartening to hear that you appreciated the convenient location, the nicely decorated lobby, and the professionalism of Kentrell and Thomas. It is discouraging to learn about the aspects of your stay that did not meet expectations. The concerns you raised about certain areas of maintenance and cleanliness are not typical, and they will be looked into further to ensure improvements are made. Your experience is important, and steps will be taken to address the issues mentioned.
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Unpleasant Staff ruined my stay
Overall Experience
2.0
/
5
PostedMarch 8, 2025
Share:
Age:35-49
Traveler type:Leisure
Check Out Date:2025-03-04
Reason for visit:Celebrating Birthday
Staff and service
1.0
/
5
Room and comfort
3.0
/
5
Value
1.0
/
5
Room cleanliness
2.0
/
5
Sleep quality
3.0
/
5
Eating and drinking
1.0
/
5
Memorable experience
1.0
/
5
Genuine warm welcome
1.0
/
5
No, I do not recommend this property.
Overall the hotel is in a great location, and has subpar rooms. Staff are rude, careless, & unprofessional. I would suggest another hotel in the area for the same price point.
Check Out Date:2025-03-04
Reason for visit:Celebrating Birthday
ProsLocation
ConsConnect You to the Destination, Recognition for IHG® Rewards Club Members, staff, stolen items
Response from vocoBy Hotel Staff, Management, March 9, 2025
JH2025, thank you for sharing your feedback. It is concerning to hear about the impressions you had regarding our team's professionalism. The location is indeed a strong point, and while the experience did not meet expectations, improvements are always being sought. We appreciate your insights and will utilize them to seek betterment.
Thank you! You have successfully submitted a comment for this review.
Perfect Hotel Spot in the City
Overall Experience
4.0
/
5
PostedMarch 7, 2025
Share:
Age:35-49
Traveler type:Leisure
Staff and service
5.0
/
5
Room and comfort
4.0
/
5
Value
4.0
/
5
Room cleanliness
4.0
/
5
Sleep quality
4.0
/
5
Eating and drinking
4.0
/
5
Memorable experience
5.0
/
5
Genuine warm welcome
5.0
/
5
Yes, I recommend this property.
This was our first time visiting. For Mardi Gras our typical hotel was booked and we were given this hotel as another option…it did not disappoint. The hotel staff was super friendly especially during a crazy time like Mardi Gras. We were in walking distance to all the parades and local restaurants. We would definitely stay here again.
ProsLocation, Amenities, recognition for ihg rewards club members
Response from vocoBy Hotel Staff, Management, March 10, 2025
Chantele80, it’s wonderful to hear you had a great time at voco St. James Hotel, an IHG Hotel. The team members are pleased to know that their friendliness made your Mardi Gras experience even more enjoyable. It's great that you found the location convenient for the parades and local dining spots. We’re looking forward to welcoming you back on your next visit!
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Comfortable Bed-I wish I knew the Brand Name
Overall Experience
4.0
/
5
PostedMarch 7, 2025
Share:
Traveler type:Leisure
Reason for visit:Leisure
Next destination:Tropical
Staff and service
4.0
/
5
Room and comfort
3.0
/
5
Value
3.0
/
5
Room cleanliness
4.0
/
5
Sleep quality
5.0
/
5
Eating and drinking
3.0
/
5
Memorable experience
4.0
/
5
Genuine warm welcome
5.0
/
5
Yes, I recommend this property.
Price-Larger room
Dimmer Switch in bathroom. Bright lights give a shock in the middle of the night
Price-Microwave in bedroom-for the price of the bedroom
Dimmer Switch in bathroom. Bright lights give a shock in the middle of the night
Price-Microwave in bedroom-for the price of the bedroom
Reason for visit:Leisure
Next destination:Tropical
ProsSleep Quality, Room Cleanliness, Location
ConsAmenities, recognition for ihg rewards club members
Response from vocoBy Hotel Staff, Management, March 8, 2025
Niecy, thank you for sharing your feedback with us. We're thrilled you enjoyed your time at voco St. James Hotel, an IHG Hotel, and found the welcome and sleep quality to be exceptional. We appreciate your suggestions regarding room enhancements and lighting preferences in the bathroom. The team looks forward to the opportunity to welcome you back for another memorable experience.
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